Wipro is hiring for multiple positions including Customer Service Representative, Technical Chat Support Representative, and Team Lead for their 2025 recruitment. These roles are available as work-from-home or office-based (remote/hybrid) opportunities. Eligible and interested candidates can apply online by 10th January 2025.
| Organization Name | Wipro |
| Post Name | 1. Customer Service Representative 2. Technical Chat Support Representative 3. Team Lead. |
| Last date to Apply | 10/01/2025 |
| Location | For the Customer Service Representative role, candidates will be based in Gurugram or Noida. For the Technical Chat Support position, the job location will be in Bangalore. The Team Lead role offers the flexibility to work from home. |
Table of Contents
Education Qualification
Customer Service Representative, Technical Chat Support Representative, and Team Lead – {A Bachelor’s degree in any field}.
Work Experience
Freshers/Experience both can apply
Salary Details
The salary ranges for the positions are as follows:
- Customer Service Representative: Rs 16,600 – 25,000
- Technical Chat Support Representative: Rs 29,160
- Developer/Team Lead: Rs 41,600 (approx.)
(Note: Salaries are estimates based on sources like Glassdoor and Ambition Box and may vary.)
Age
Candidates must be at least 18 years old to apply for this recruitment. There is no specified upper age limit.
Customer Service Representative Responsibilities:
- Provide customer support via calls, chats, and emails
- Ensure accurate and timely service delivery, meeting productivity goals
- Develop client and domain knowledge for effective problem resolution on the first contact
- Meet client service level agreements (SLA) for customer satisfaction, service time, and effort
- Follow attendance and accountability policies for customer service
- Resolve queries efficiently and maintain documentation and follow-up
- Suggest and implement process improvements
- Maintain high quality in all customer interactions, including calls, chats, and emails
Technical Chat Support Representative Responsibilities:
- Address customer inquiries and provide technical support
- Troubleshoot and repair technical issues
- Offer quick and accurate support via phone, chat, screen-sharing, and email
- Resolve technical problems and recommend suitable solutions
- Advise on network hardware, software, and design elements
- Follow company policies, guidelines, and schedules
Developer and Team Lead Responsibilities:
- Build and manage data models and pipelines for analytical applications
- Demonstrate strong expertise in working with databases
- Design and optimize data structures in management systems
- Collaborate with stakeholders to enhance data warehousing solutions
- Architect and develop solutions for master data, including managing slowly changing dimensions
- Possess knowledge of software architecture principles
How to Apply
Apply Online for Customer Service Representative Position
Apply Online for Technical Chat Support Representative Position
Apply Online for Team Lead Position
About Wipro
Wipro Limited is a leading global information technology, consulting, and business process services company. Founded in 1945 and headquartered in Bangalore, India, Wipro operates in more than 50 countries. It provides a wide range of services including IT consulting, digital transformation, cloud services, cybersecurity, analytics, and enterprise solutions. Known for its commitment to sustainability and innovation, Wipro works with numerous industries such as healthcare, finance, retail, manufacturing, and energy.
As one of the top players in the IT and consulting space, Wipro has built a reputation for delivering high-quality services to clients across the globe, helping businesses evolve through technology and digital solutions. With a strong focus on ethical business practices, Wipro is also recognized for its employee-friendly policies and corporate social responsibility initiatives.
Frequently Asked Questions (FAQ) – Wipro
1. What are the benefits of working at Wipro?
Wipro offers a variety of benefits including competitive salary packages, health insurance, work-from-home opportunities, performance-based incentives, learning and development programs, and a supportive work environment.
2. What is the work culture at Wipro?
Wipro is known for its inclusive and collaborative work culture. The company fosters an environment of innovation, flexibility, and continuous learning. Employees are encouraged to grow professionally and contribute to projects across various industries.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information.
